What is Recertified?

Electronic products are returned for a variety of reasons, many of which are not related to an item's ability to function properly.

 The following are examples of products considered "recertified":

• Most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of that. These items are returned to the manufacturer, inspected and repackaged like new.
• Items where the box was damaged in shipment which are returned to the manufacturer.
• The item was returned to the manufacturer because of a slight defect. The defective part is replaced by the manufacturer, tested and then repackaged just like new.
• The item was returned because of a minor cosmetic blemish on the casing that was corrected.
• Demonstration units are also considered factory recertified. These units are inspected, tested and repackaged.
• The box was simply opened. That’s it!
• Brand new overstocked items are also labeled factory recertified.

When an electronic product is returned, it is shipped to the factory, where it is inspected thoroughly, restored to original specification (if needed), tested and repackaged for resale. Such items are no longer sold as "new", but can only be sold as "recertified".


Are recertified items as good as new?

Yes! Absolutely. Recertified products are often better than new, because they undergo more rigorous inspection and testing than new products. The defect rate of recertified items is far lower than that of items sold as new. Sometimes items sold as recertified are, in fact, "new" items that have simply been repackaged due to damage to the box or casing during shipping. The item may never have even made it to a store shelf!

Additionally, other items that are sold as recertified include manufacturer's overstock, discontinued items, products with minor cosmetic blemishes, and store demo items.